Grayed Out Buttons

You are here:
< All Topics

Why can't I click any button?

Sometimes you would encounter an issue when some of the major buttons in your dashboard are not clickable.

For instance, when trying to add a Facebook page, the Facebook connection button will be gray.

Or if you want to either schedule or publish a post, it won't let you.

Why can that happen?

There can be a lot of reasons to cause it:

  • Browser and it's extensions
  • Built-in plugins
  • Anti-virus program on your PC
  • VPN service
  • Your computer cache is overloaded

If you use Google Chrome as your main browser, then these guides might come in handy. Usually, this browser is Just Social Post friendly, though sometimes its specific extensions obstruct the normal work of our platform.

Solution is to turn off all the extensions, such as Ad Blocker, or change browser to the one not Chromium-based. Plain Internet Explorer or Opera will do.

If the previous step doesn't work, the problem might be in your antivirus program and/or firewall, try to disable those and post something via Just Social Post.

Last, but not the least is in case you are an OS X user, after High Sierra update Safari browser can cause some misconnection with Just Social Post too.

As prompted earlier, try using a different browser. And don't forget to clean your current browser cache and the one of your computer.

If you have any additional questions or need more help, don't hesitate to reach out to us at Help@JustSocialPost.com.

Previous Evergreen Content
Next How to use Animated Posts?
Table of Contents